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Coaching Model · Updated for 2026

OSKAR Coaching Model: Solution-Focused Stages, Questions & Example

OSKAR is a solution-focused model: instead of analysing the problem, it builds on what already works. Its signature is the scaling question — placing the client on a 0–10 scale and exploring what is already true at that number and what one point higher would look like.

Origin: Created by Paul Z. Jackson and Mark McKergow (The Solutions Focus, 2002) as a solution-focused framework for coaching and organisational change.

OSKAR at a glance — Outcome, Scale, Know-how, Affirm, Review

  1. 1Outcome: Establish the preferred future — what the client wants, not what they want to get rid of.
  2. 2Scaling: Locate the client on a 0–10 scale and mine the number for evidence of progress and resources.
  3. 3Know-how: Surface skills, resources and past successes — the client's own know-how and other people's.
  4. 4Affirm & Action: Acknowledge what is working, then agree small, concrete next steps.
  5. 5Review: At the next session: what is better, what worked, what next.

The OSKAR stages, with questions

1

Outcome

Establish the preferred future — what the client wants, not what they want to get rid of.

Questions to ask
  • “What do you want instead?”
  • “Suppose the problem disappeared tonight: what would you notice tomorrow morning?”
  • “What would others see you doing differently?”
2

Scaling

Locate the client on a 0–10 scale and mine the number for evidence of progress and resources.

Questions to ask
  • “On a scale of 0 to 10, where are you now?”
  • “What are you already doing that puts you at that number and not lower?”
  • “What would one point higher look like?”
3

Know-how

Surface skills, resources and past successes — the client's own know-how and other people's.

Questions to ask
  • “When has this gone even slightly better? What did you do?”
  • “Who else could help, and how?”
  • “What do you know about yourself that helps here?”
4

Affirm & Action

Acknowledge what is working, then agree small, concrete next steps.

Questions to ask
  • “What I notice you already do well is… — what do you make of that?”
  • “What is the smallest step that would move you up the scale?”
  • “What will you do this week?”
5

Review

At the next session: what is better, what worked, what next.

Questions to ask
  • “What is better since we last spoke?”
  • “What did you do that made it better?”
  • “Where are you on the scale now?”

When to use OSKAR — and when not to

Use it when

  • • Clients stuck in problem-talk who need momentum
  • • Brief coaching: a few sessions, visible progress
  • • Team and organisational coaching where strengths and small steps matter

Set it aside when

  • • The client needs space to process loss or strong emotion before looking forward
  • • The 'problem' is a safety or ethical issue that must be addressed directly

Example: OSKAR in a coaching conversation

Coach:Instead of the conflict with your co-founder — what do you want instead?
Client:To argue about the product, not about each other.
Coach:On a scale of 0 to 10, where are you with that today?
Client:A 4.
Coach:What is already happening that makes it a 4 and not a 2?
Client:We still ship every week. And last Tuesday we disagreed about pricing without it getting personal.
Coach:What did you do on Tuesday that made that possible — and what would a 5 look like next week?

OSKAR model FAQ

What does OSKAR stand for?+

Outcome, Scaling, Know-how, Affirm & Action, Review — a solution-focused coaching model by Jackson and McKergow.

What is a scaling question in coaching?+

A question that asks the client to rate their situation on a 0–10 scale, then explores what already puts them at that number and what one point higher would look like. It turns vague feelings into concrete, actionable detail.

OSKAR vs OSCAR: are they the same?+

No. OSKAR (Jackson & McKergow) is solution-focused and built on scaling. OSCAR (Whittleworth & Gilbert) — Outcome, Situation, Choices, Actions, Review — is a GROW-derived model for manager-coaches.

Related models and guides

Stages and questions are a map for the coach, not a script for the client — ICF assesses the competencies, not the model.

Practice the OSKAR Model with AI

Understanding a model is easy. Applying it in a live conversation is hard.

CoachTrainer.AI lets you practice the OSKAR model with realistic AI clients. Get scored on all 8 ICF competencies and see exactly where you can improve your application of the framework.